Returns Request Form

For tapware and other accessories, initiate the exchange for the items within 60 days of delivery.
Goods must be in a saleable condition, with no attempt at installation and in original undamaged packaging. All returns are subject to final approval by our Warehouse Returns team.
Note: While Saturday deliveries are accepted, refunds are processed on the next working day. Allow 3 - 7 business days for refund or exchange processing.
To complete your return, arrange return shipping to Avara's Melbourne warehouse at 96 Merola Way, Campbellfield, VIC 3061.